Outside a drab building on Gateshead Quayside, home to one of the North East’s most infamous call centres, there’s an ambulance parked up on the kerb. Inside the entrance hall, staff from the surrounding offices are eating their lunch. Two paramedics emerge from the lift with a young-ish looking man in a clunky,...

  This year has been a mammoth one – and most of us are looking forward to turning over a new leaf. So to celebrate the arrival of 2017, we’ve asked eight of the UK’s leading lights – some artists, some students, some journalists, all making a difference in their field of expertise – to give us their predictions...